This week I'm featuring a WONDERFUL shop I discovered on
Facebook.
Mimi & Colette is located in Palatine, IL and makes an assortment of re-usable, upcycled and functional items. Her handmade items are reasonably priced and, if you ask nicely, can be customized.
Her re-usable Swiffer covers caught my eye right away. While I liked the selection of colors available, I thought I'd ask for a special color combination. Alice quickly replied with a message eager to honor my request. I was impressed right away with her willingness to go above and beyond. She created a special listing in her
Zibbet store, and notified me that it was ready for purchase. I paid that night and she shipped the next day.
My custom Swiffer cover came very well packaged. Like a gift, really. It even included a handwritten thank you card!
I am VERY pleased with the work she does and the level of customer service she provides. In addition to the thank you card, she even included a small cloth to match the cover!
If you're in the market for a gift or something for yourself, please take a look at her store. If you would like a different pattern or color combination, just ask. A seller's willingness to oblige is an indication of the customer service you will receive during and after the sale. In times like these, customer service is VERY important. I commend Mimi & Colette for the level of customer service they have provided and continue to provide to their customers - whether they be first-time customers or loyal repeat customers.